Click the “Apply” button to disconnect your router from the internet.Scroll down to the “HDCP Lease” section and hit “Release.”.From the menu, choose “Broadband Connection (Ethernet/ Coax).”.On the admin dashboard, go to “My Network” and select “Network Connections.”.Your credentials are written on the sticker attached to your Verizon router or the box that came with it. Once you’re done, follow these steps to disconnect the Verizon Fios router from the internet. Once your Ethernet connection has been activated, disconnect the coaxial cable that runs to your ONT from the Verizon router. Step 2: Disconnect the Verizon Fios Router From the Internet Until then, keep using the coaxial cable connection. Any agent should be able to activate your Ethernet connection at no extra cost. Call Verizon customer service and ask them to activate your Ethernet connection.You’ll have to unscrew the box to get to the port. The Ethernet port is located at the ONT box’s bottom beside the green LED lights. Once you’ve found the ONT, plug one end of your Ethernet cable to the internet/WAN port on your Verizon router and the other to the Ethernet port on the ONT.It has the company’s logo and is usually located in places that don’t get foot traffic, like the basement or near your meter box. The ONT is found in the silver or white box you received from Verizon during the installation. Look for an Ethernet cable and find where the ONT box is located.However, if your router is connected to the ONT via a coaxial cable, follow the steps below: If the two are connected via an Ethernet cable, and there’s a light beside the Ethernet port, you should be good to go. First, you must identify how your router is connected to the Optical Network Terminal (ONT).
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